FOIA Requester Service Center within DHR - Administrative Support Service Section

Welcome to the Directorate of Human Resources Branch - Administrative Support Services.  The DHR Administrative Support Services is located in building 514, South Terminal Road.

Regulatory Guidance: AR 25-1, Army Information Technology; AR 25-30, The Army Publishing Program; AR 25-55, The Department of the Army Freedom of Information Act Program; AR 25-400-2, The Army Records Information Management System (ARIMS) and AR 340-21, The Army Privacy Program.

Contact Phone Numbers: DSN: 740-3504/4504 or Commercial Phone: (787) 707-3504/4504.

Mailing address:
Freedom of Information Act
514 S Terminal Rd
Fort Buchanan PR 00934

What is a FOIA Request?

A FOIA request is a written request for Department of Defense records, made by "any person", enforceable in court, including a member of the public (U.S. or Foreign citizen), an organization, or a business. Requests may also be made through an attorney or other representative on behalf of "any person", to obtain access to federal agency records, except to the extent that such records (or portions of them) are protected from disclosure by one of nine exemptions. Fpr additional guidance refer to the "Army Citizen's Guide to Request Army Records" accessible from the link below.

How to submit an IMCOM and MWR FOIA Request

  • Must be made in accordance with the agency's published regulations
  • Describe the specific records you are requesting
  • Willingness to pay fees regardless of the fee category, request must be in writing

What is a FOIA Requester Service Center?

FOIA Requester Service Centers were established to serve as the first place the requestor may contact to seek information (see link below). The IMCOM /MWR FOIA Requester Service Center is the primary contact source for FOIA requests for records pertaining to operations and management of IMCOM / MWR activities. Hours of operation are from 7 am to 4 pm, Monday to Friday. Closed Federal Holidays.

IMCOM / MWR FOIA Status Request?

Each federal agency is responsible for meeting FOIA requirements for its own records. IMCOM / MWR FOIA requesters, who have questions concerning the status of their request, or the agency's response, should refer to the IMCOM / MWR Liaison Officer (accessible from this page), to determine where best to check your FOIA status request.

Freedom of Information Act and Privacy Act: The Army FOIA Web Page is at FOIA procedures are explained in “A Citizen’s Guide to Requesting Army Records Under the Freedom of Information Act” which is on the web site. The Army Privacy Web Page is at

Records Management: Provide assistance with Army Records Information Management System (ARIMS), maintain Records Holding Area, office symbol (USAG only) and distribution formula services, correspondence management, staff directory, Vital Records program, and management information control. The ARIMS website (includes on-line training) is